Surveys places Imaginet among top for ISP response times

ISP response times

Imaginet among the top in terms of customer response times

A recent survey of ISP response times shows that Imaginet has a  response time of 8 minutes which makes it number two in terms of customer response times in South Africa. The survey was carried out by Timeroreply ( and Imaginet came second among all the ISPs. The company ran the survey between  June 2014 and March 2015  and the research team “…conducted a secret shopper survey of South Africa’s Internet Service Providers (ISPs). The purpose of the survey was to independently assess the speed at which ISPs respond to inquiries from their websites.”

Click here to download the survey